2013-06-18

06:28 webchat854 joined #geoloqi
06:33 monstermac77 joined #geoloqi
06:36 patrickarlt joined #geoloqi
06:38 <monstermac77> Hello again, I'm having difficulty getting push notifications to my iPhone using Geoloqi's sample iOS app when trigger is run. Moreover, I can't even get a message to my phone using message/send or message/broadcast in the API console. Is there any way you can help me out?
06:46 <aaronpk> using message/send is the best way to test whether push notifications are set up properly
06:47 <aaronpk> have you gone through the push notification setup guide all the way?
06:47 <aaronpk> verify that you're getting a push token in your iOS logs
06:55 <monstermac77> Hey, sorry. Yeah I've followed the guide and the Xcode logs show that I was given a push token and my phone displays "push notifications are enabled".
06:56 <aaronpk> ok, and you've set up the SDK with the right hooks to enable push registration with the Geoloqi API?
06:57 <aaronpk> can you give me the user ID of the account you're trying to send the message to so I can check on the backend?
06:57 <monstermac77> Yeah, one second please.
06:58 <monstermac77> I've entered my API key in the LQconfig.h file if that's what you mean about getting the right hooks.
06:59 <aaronpk> good, also is this in your app delegate? [LQSession application:application didFinishLaunchingWithOptions:launchOptions];
06:59 <monstermac77> the userID of my phone is: 4f9w
07:00 <monstermac77> Yes, that line is in the app delegate
07:00 <monstermac77> in response to your link: didReceiveRemoteNotification is also in the appdelegate
07:01 <aaronpk> ok great, I see the token in the system
07:01 <aaronpk> the next step is to upload your certificate on the developer site
07:02 <aaronpk> I see you do have a push cert uploaded
07:03 <monstermac77> Yeah. Is it at all possible that I entered in the wrong password when uploading? Would it still display "installed" if I had entered an incorrect password?
07:04 <aaronpk> not likely
07:06 <aaronpk> i'm getting an ssl error trying to connect to apple
07:07 <monstermac77> Hm, okay. And would that be because of an invalid certificate?
07:07 <aaronpk> yes
07:07 <aaronpk> this should help you debug: https://github.com/Esri/pushlet/tree/master/client
07:07 <aaronpk> that's what I just did with your cert to get the error
07:08 <monstermac77> Okay, great. Thank you. I'll take a look at this stuff now.
07:08 <aaronpk> great
07:09 <aaronpk> I have to run, hopefully that should help. once you can successfully connect with openssl, then try to send a notification using Pushlet. then we'll know everything is set up properly and you can re-upload the certs to Geoloqi
07:09 <monstermac77> Fantastic. Thanks so much.
07:09 <monstermac77> If I hit another roadblock, should I try to reach you here?
07:10 <aaronpk> yes, or email support@geoloqi.com, although a bunch of us will be out of the office for various parts of the day today
08:27 patrickarlt joined #geoloqi
09:05 ngoldman joined #geoloqi
09:11 <monstermac77> Just checked with my team-agent and it seems like he gave me the push certificate rather than the .p12 file so it wasn't working. We redid the process and everything works now. Thanks so much, aaronpk!
09:13 <aaronpk> great! good to hear!
09:14 <aaronpk> let me know if you run into any issues with it only working part of the time, sometimes the cache can be a bit aggressive
09:29 ngoldman_ joined #geoloqi
09:47 ngoldman joined #geoloqi
10:07 ngoldman joined #geoloqi
10:22 hsoj joined #geoloqi
10:33 plambwk joined #geoloqi
10:37 manny joined #geoloqi
10:47 ngoldman joined #geoloqi
11:17 ngoldman joined #geoloqi
11:32 ngoldman joined #geoloqi
12:57 ngoldman joined #geoloqi
13:21 manny joined #geoloqi
13:30 manny joined #geoloqi
14:05 patrickarlt joined #geoloqi
14:10 manny joined #geoloqi
14:26 ngoldman joined #geoloqi
14:40 manny joined #geoloqi
15:18 manny_ joined #geoloqi
15:44 manny joined #geoloqi
16:31 manny joined #geoloqi
16:36 manny joined #geoloqi
16:38 plambwk joined #geoloqi
16:46 patrickarlt joined #geoloqi
16:56 manny joined #geoloqi
17:01 patrickarlt joined #geoloqi
17:34 patrickarlt joined #geoloqi
19:13 ngoldman joined #geoloqi
20:52 plambwk joined #geoloqi
20:53 plamb- joined #geoloqi
20:55 plambwk joined #geoloqi
22:00 ngoldman joined #geoloqi
22:26 ngoldman joined #geoloqi
22:31 manny joined #geoloqi