2014-02-20

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11:09 <dr2391> Hi, I sent an email to support a few weeks ago and never got a response. I just updated to 1.0 thinking that maybe it was fixed but it isn't. I am having severe battery drain. I do use my own gps implementation while the app is open but I end it as soon as the app closes. I have confirmed this by disabling setupWithClientId in my app delegate. The problem is that the gps icon (filled in icon) stays active after I close the app. This
11:10 <dr2391> battery drain. As soon as I fully close the app (double tap home and swipe up) battery life goes back to normal and the geofence icon (outlined icon) shows up. I have confirmed that the geofences still trigger like this so I'm not sure what it is.
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11:17 <aaronpk> dr2391: what's your email address you've been emailing from? (pm me if you want)
11:21 <dr2391> should be d2391@me.com
11:29 <aaronpk> dr2391: looks like we don't have any emails from you after Dec 14th
11:31 <dr2391> hmm try d2391@yahoo maybe?
11:37 <dr2391> found it. It was sent from @me.com on 1/22
11:37 <dr2391> to geotrigger-support@esri.com
11:38 <dr2391> but anyways, do you have any idea of what is happening?
11:41 <aaronpk> very odd. can you re-send right now and I will watch for it?
11:42 <aaronpk> can you also check your spam folder to see if you got a bounce notice for that email?
11:44 <dr2391> resent
11:44 <dr2391> although i have given more info about it here
12:02 <aaronpk> dr2391: still don't see your email, and I just sent one to support from my @me.com address and it went through. Can you send it to me directly? aparecki@esri.com
12:04 <dr2391> sent to your email
12:05 <aaronpk> got it. i'll forward to support now.
12:06 <dr2391> ok thanks
12:06 <dr2391> whats the estimated timeframe i should expect to hear back?
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12:36 <manny_> hi dr2391 - I just send you an email to clarify some points
12:37 <manny_> I'll be available all day today to answer your questions - let me know how I can help!
12:40 <dr2391> just replied to your email
12:40 <dr2391> let me know if you need any additional info
12:49 <manny_> dr2391: would you prefer to communicate via email or IRC?
12:50 <dr2391> IRC would probably be quicker
12:52 <manny_> great - what do you mean when you say you use your own gps implementation?
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13:14 <manny_> dr2391: talking it over with the team, trying to figure out why you are seeing this behavior
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14:07 <dr2391> it is a social network that allows the user to create geofences
14:08 <dr2391> i can send you a beta version if that would help
14:09 <manny_> it would actually be really helpful to look at your code to see if we can debug from there
14:15 <dr2391> here is my app delegate. I have tested by loading a empty view controller instead of the normal view controller in applicationDidFinishLaunching and still the same results
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14:37 <manny_> dr2391: are you using iOS 7?
14:38 <dr2391> yes
14:38 <dr2391> 7.1 beta 5 currently
14:38 <dr2391> but its also happening on 7.0
14:39 <dr2391> really haven't tested it on iOS 6
14:39 <manny_> thanks
14:43 <manny_> what is your clientID?
14:44 <dr2391> xQD0v2GR9k7aHhur
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14:52 <manny_> mind sending your project over, please? I'd like to take a look at the stopTracking method
14:53 <manny_> and startTracking method
14:53 <dr2391> uploading it to db
14:53 <dr2391> but its just the [locationManager stopUpdatingLocation];
14:53 <dr2391> and [locationManager startUpdatingLocation];
14:59 <dr2391> emailed you the link
14:59 <manny_> thanks, checking it out now
15:30 <dr2391> Ill be away for around 15-20 mins
15:34 <manny_> sounds good - we are trying to get the build running. figuring out the fb portion of it now
15:52 <dr2391> alright I'm back now
15:56 <manny_> dr2391: we can't reproduce the problem
15:57 <manny_> our logs are showing that your device is making multiple calls per second
15:58 <manny_> on our device, it sent 2, which is the normal amount of calls
15:59 <dr2391> well i just created a few geofences in my location testing something else. I'm going to delete them and then can you check if it is still doing that?
16:00 <manny_> are you using the same code as the project you sent over?
16:01 <dr2391> yeah i sent you the same one
16:01 <dr2391> i just deleted all geofences near me
16:02 <manny_> we can't reproduce with the code that you sent over
16:02 <manny_> mind uninstalling the app from your device and reinstalling and testing?
16:03 <manny_> we have been running your app for 20min and battery life is still at 100%
16:03 <dr2391> thats really strange.
16:03 <dr2391> i have tried uninstalling multiple times
16:04 <manny_> uninstall, delete all triggers, reinstall. Let's see the test results
16:07 <manny_> could you please add the next two lines right above your call to set up with clientID:
16:08 <dr2391> ok reinstalling it now
16:08 <manny_> [AGSGTGeotriggerManager setLogLevel:AGSGTLogLevelVerbose];
16:08 <manny_> sorry, these are the lines:
16:08 <manny_> [AGSGTGeotriggerManager enableFileLogging:YES];
16:08 <manny_> [AGSGTGeotriggerManager setLogLevel:AGSGTLogLevelVerbose];
16:09 <dr2391> alright added and installed
16:10 <manny_> you can retrieve the logs from [app]/Library/Caches/Logs
16:10 <manny_> if you can reproduce the battery drain, please send the logs over
16:12 <dr2391> alright. one more question. could the fact that i was using the geoloqi sdk and still had triggers active there be causing this somehow?
16:13 <manny_> the two should have nothing to do with one another
16:13 <manny_> but maybe? Let me check something really quick
16:13 <dr2391> thats what i thought but just making sure
16:13 <manny_> I don't see your code calling the geoloqi sdk either
16:13 <dr2391> yeah i deleted everything with geoloqi
16:16 <manny_> hopefully the logs tell us something
16:16 <manny_> well, I really hope that the uninstall magically fixed it
16:16 <dr2391> alright, Ill let it run and let yuou know what happens
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18:29 <Loqi> [@Softwaredeveinc] This is what Esri’s doing with Geoloqi’s location tech: Mapping firm Esri snapped up location-focused startup ... http://venturebeat.com/2014/02/20/this-is-what-esris-doing-with-geoloqis-location-tech/?utm_source=twitterfeed&utm_medium=twitter (http://twtr.io/iKw6UB3G3C)
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18:36 <Loqi> [@ZaacomUK] This is what Esri’s doing with Geoloqi’s location tech http://mvnoblog.com/?p=6444 (http://twtr.io/iKwgtbf5Fk)
18:36 <Loqi> [@mvnoblog] This is what Esri’s doing with Geoloqi’s location tech http://mvnoblog.com/?p=6444 (http://twtr.io/iKwh0o4JGY)
18:36 <Loqi> [@LynchpinVC] This is what Esri’s doing with Geoloqi’s location tech (http://twtr.io/iKwiZpWJNw)
18:36 <Loqi> [@BridgeheadVC] This is what Esri’s doing with Geoloqi’s location tech (http://twtr.io/iKwj_wH8Z4)
18:37 <Loqi> [@SECfiling] This is what Esri’s doing with Geoloqi’s location tech (http://twtr.io/iKwpr2ZtvC)
18:38 <Loqi> [@BarrierVentures] This is what Esri’s doing with Geoloqi’s location tech (http://twtr.io/iKwtoqK6jG)
18:40 <Loqi> [@BizFeedz] #AmberCase #CavalloPoint #developers #development #Esri #features #Geoloqi #geotrigger #iOS #location Thi http://www.bizfeedz.com/this-is-what-esris-doing-with-geoloqis-location-tech/ (http://twtr.io/iKx6UAaYcL)
18:44 <Loqi> [@at_gadget_en] This is what Esri’s doing with Geoloqi’s location tech - VentureBeat http://en.at-gadget.com/article/79514 / At Gadget (http://twtr.io/iKxStGQxb0)
18:44 <Loqi> [@TechUpdatesNet] This is what Esri's doing with Geoloqi's location tech -> http://techupdates.com/go/722678 #mobile #rim #TechNews (http://twtr.io/iKxTVJc4Vs)
18:50 <Loqi> [@touchecomm] #TouchéComm : This is what Esri’s doing with Geoloqi’s location tech: On Wednesday, Esri launched ... http://venturebeat.com/2014/02/20/this-is-what-esris-doing-with-geoloqis-location-tech/?utm_source=ToucheComm&utm_medium=twitter - Touché ! (http://twtr.io/iKxvkggV68)
18:51 <Loqi> [@HoundVC] This is what Esri’s doing with Geoloqi’s location tech (http://twtr.io/iKy4E9TNso)
18:53 <Loqi> [@TakePrivate] This is what Esri’s doing with Geoloqi’s location tech (http://twtr.io/iKyCzFbLuQ)
19:00 <Loqi> [@disimic] This is what Esri’s doing with Geoloqi’s location tech: On Wednesday, Esri launched its "Geotrigg... http://venturebeat.com/2014/02/20/this-is-what-esris-doing-with-geoloqis-location-tech/?utm_source=twitterfeed&utm_medium=twitter #socialmedia (http://twtr.io/iKytAABj8Z)
19:00 <Loqi> [@Ewoudhenri] #venturecapital This is what Esri’s doing with Geoloqi’s location tech: On Wednesday, Esri launched its "Geotr... http://venturebeat.com/2014/02/20/this-is-what-esris-doing-with-geoloqis-location-tech/?utm_source=twitterfeed&utm_medium=twitter (http://twtr.io/iKytFh_2TE)
19:01 <Loqi> [@blackjonas_] This is what Esri’s doing with Geoloqi’s location tech: On Wednesday, Esri launched its "Geotrigger" software ... http://venturebeat.com/2014/02/20/this-is-what-esris-doing-with-geoloqis-location-tech/?utm_medium=twitter&utm_source=twitterfeed (http://twtr.io/iKyuUEUwPU)
19:01 <Loqi> [@droidaholic] New post: This is what Esri’s doing with Geoloqi’s location tech http://www.droidaholic.com/?p=126016 (http://twtr.io/iKyyRqa7JQ)
19:01 <Loqi> [@droidaholic] New post: This is what Esri’s doing with Geoloqi’s location tech http://www.droidaholic.com/?p=126017 (http://twtr.io/iKyySW45L0)
19:22 <Loqi> [@endotician] Geotriggers and geofences. RT @VentureBeat: This is what Esri's doing with Geoloqi's location tech http://venturebeat.com/2014/02/20/this-is-what-esris-doing-with-geoloqis-location-tech/ by @EricBlattberg (http://twtr.io/iL0oQ3MyUG)
19:22 <Loqi> [@bestSEObet] This is what Esri’s doing with Geoloqi’s location tech http://www.learn-digital-marketing.com/?p=199992 (http://twtr.io/iL0ofFtEx4)
19:23 <Loqi> [@2020tel] #mobile tech news: This is what Esri's doing with Geoloqi's location tech http://ow.ly/2E4n7J (http://twtr.io/iL0y2NBzD4)
19:27 <Loqi> [@weLikeFires] This is what Esri’s doing with Geoloqi’s location tech - On Wednesday, Esri launched its "Geotrigger" soft... http://venturebeat.com/2014/02/20/this-is-what-esris-doing-with-geoloqis-location-tech/ (http://twtr.io/iL1JrDJgmf)
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19:33 <Loqi> [@JustinBowyer] This is what Esri’s doing with Geoloqi’s location tech: On Wednesday, Esri launched its "Geotrigg... http://adf.ly/dsCwm #venturebeat (http://twtr.io/iL1oLPo2cs)
19:35 <Loqi> [@MobileInx] This is what Esri's doing with Geoloqi's location tech - On Wednesday, Esri launched its "Geotrigger" software dev... http://venturebeat.com/2014/02/20/this-is-what-esris-doing-with-geoloqis-location-tech/ (http://twtr.io/iL215SrqFU)
19:35 <Loqi> [@Apptomology] This is what Esri's doing with Geoloqi's location tech - On Wednesday, Esri launched its "Geotrigger" software dev... http://venturebeat.com/2014/02/20/this-is-what-esris-doing-with-geoloqis-location-tech/ (http://twtr.io/iL2285Dx2w)
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20:42 <Loqi> [@heystartup] http://www.heystartup.com/contents/c/8073/this-is-what-esris-doing-with-geoloqis-location-tech This is what Esri’s doing with Geoloqi’s location tech #mobilecomputing #childbirth #softwaredevelopment #custome (http://twtr.io/iL80d7k97D)
23:14 <Loqi> [@TedClaudio] This is what Esri’s doing with Geoloqi’s location tech http://weeder.org/rLHYnhm #tech #gadgets (http://twtr.io/iLMgZy4U5L)